Customer Service Rep
Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full timeYou'll have plenty of time left over for school, hanging with your friends, or whateverSound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for youWe are searching for qualified customer service reps with personality and people skillsWe're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyondWhether it's your hobby, main-gig, or supplemental job, drop us a lineWe're bound to have just the thing for youSUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working togetherAt Domino's Pizza, our people come first! General Job Duties For All Store Team Members oStock ingredients from delivery area to storage, work area, walk-in cooleroPrepare productoReceive and process telephone ordersTraining Orientation and training provided on the jobCommunication Skills ooAbility to communicate verbally with customers and co-workers to process orders both over the phone and in personEssential Functions/Skills oAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator)oMust be able to make correct monetary changeoVerbal, writing, and telephone skills to take and process ordersMotor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speedoAbility to enter orders using a computer keyboard or touch screenWork Conditions EXPOSURE TO oVarying and sometimes adverse weather conditions when removing trash and performing other outside tasksoIn-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areasoSudden changes in temperature in work area and while outsideoFumes from food odorsoExposure to cornmeal dustoCramped quarters including walk-in cooleroHot surfaces/tools from oven up to 500 degrees or higheroSharp edges and moving mechanical partsSENSING oTalking and hearing on telephoneNear and mid-range vision for most in-store tasksoDepth perceptionoAbility to differentiate between hot and cold surfacesTEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisionsPHYSICAL REQUIREMENTS , including, but not limited to the following:
Standing Most tasks are performed from a standing positionWalking For short distances for short durations Carrying oLarge cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelvesoOccasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the storeoTrays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per trayPushing oTo move trays which are placed on dolliesooTrays may also be pulledStooping/Bending oForward bending at the waist is necessary at the pizza assembly stationoToe room is present, but workers are unable to flex their knees while standing at this stationoDuration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the dayoForward bending is also present at the front counter and when stocking ingredientsCrouching/Squatting Performed occasionally to stock makeline and to clean low areasReaching oReaching is performed continuously; up, down and forwardoWorkers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, grabbing product or washing dishesoWorkers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phonesHand Tasks oEye-hand coordination is essentialUse of hands is continuous during the dayoFrequently activities require use of one or both handsShaping pizza dough requires frequent and forceful use of forearms and wristsoWorkers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutteroFrequent and/or forceful pinching is required in the assembly of cardboard pizza boxesoTeam Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxesMachines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, pizza cutter and pizza peelRequirements You must be 16 years of age or olderCompany Information We are Idaho natives and have been in the Domino's business for over 20 yearsChad Bittner started with Domino's when he was a teenager as a Customer Service Repand worked his way up to a Manager and now a FranchiseeWe love having stores in small towns and pride ourselves in knowing our team members as family and supporting our communities any way we can.
Recommended Skills Communication Computer Keyboards Customer Service Interpersonal Skills Quality Management Touchscreen Estimated Salary: $20 to $28 per hour based on qualifications.
Standing Most tasks are performed from a standing positionWalking For short distances for short durations Carrying oLarge cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelvesoOccasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the storeoTrays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per trayPushing oTo move trays which are placed on dolliesooTrays may also be pulledStooping/Bending oForward bending at the waist is necessary at the pizza assembly stationoToe room is present, but workers are unable to flex their knees while standing at this stationoDuration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the dayoForward bending is also present at the front counter and when stocking ingredientsCrouching/Squatting Performed occasionally to stock makeline and to clean low areasReaching oReaching is performed continuously; up, down and forwardoWorkers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, grabbing product or washing dishesoWorkers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phonesHand Tasks oEye-hand coordination is essentialUse of hands is continuous during the dayoFrequently activities require use of one or both handsShaping pizza dough requires frequent and forceful use of forearms and wristsoWorkers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutteroFrequent and/or forceful pinching is required in the assembly of cardboard pizza boxesoTeam Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxesMachines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, pizza cutter and pizza peelRequirements You must be 16 years of age or olderCompany Information We are Idaho natives and have been in the Domino's business for over 20 yearsChad Bittner started with Domino's when he was a teenager as a Customer Service Repand worked his way up to a Manager and now a FranchiseeWe love having stores in small towns and pride ourselves in knowing our team members as family and supporting our communities any way we can.
Recommended Skills Communication Computer Keyboards Customer Service Interpersonal Skills Quality Management Touchscreen Estimated Salary: $20 to $28 per hour based on qualifications.
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